FREQUENTLY ASKED QUESTIONS
B-Bets warmly welcomes all new players with different welcome bonuses. Just pick the one you would like to use first, from either your Casino or Sportsbook section and it will be credited right after you made your first deposit. Simply fill in the amount you would like to deposit and mark the check-box of the bonus you would like to use.
The offers for the welcome bonuses are as follows:
100% Casino Welcome bonus up to €250 and 100 Free Spins, 20 Free Spins a day for 5 days (on deposits of €100 or more) and
100% Sportsbook Welcome bonus up to €100.
Video Poker: 15%
Roulette (live and normal table games): 10%
all other games: 20%
Here is an example: if you place a bet of €10 playing Roulette, your minimum bet is only reduced by €1 to €5999, but placing a bet of €10 at a slot game will reduce it by €10 to €5990.
Bulgaria, countries outside the European Union, Czech Republic, Croatia, Estonia, Hungary, Georgia, Italy, Latvia, Lithuania, Moldova, Pakistan, Poland, Romania, Russia, Slovakia, Spain, Turkey, Ukraine.
This exclusion is valid for those players who never made a deposit and or did not make a deposit in the last 30 days. If a group of games is not available to you, b-Bets may decide - at its own discretion - to exchange free spins offered with another game.
Step 1: You request an amount to withdraw at the Cashier and type in your bank details. The status of your payment is then ""pending"" and will stay reversible for 48 hours. This status will be indicated in your account history as ""2"".
Step 2: Payout requests are processed after 48 hours the status of your requested payout changes to "in progress"". Our bank transfers the amount to your bank, and depending on the speed of processing, it then takes 1-5 working days to complete. Once this is done, you will see the status in your history changed into ""1"". When you see a status 3 in your account history; it means your payout was declined, or you cancelled the request yourself and added the funds back to your balance.
Please note: In case you have any questions regarding payments with your credit cards, please make sure that the credit card you attempted to use is active and has no restrictions beyond our control, in those cases you must contact your financial institution or credit card provider. Payments via Credit Card are processed through E-PRO, the payment solution provided by EMP Corp, an E-money agent, based on E-Vouchers and E-wallet.
|Game Provider||Restricted Countries|
|Net Entertainment||General restriction: Afghanistan, Albania, Algeria, Angola, Australia, Cambodia, Czech Republic, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Serbia, Spain, United States of America and The United Kingdom.
In addition to the above generally restricted countries, games: Guns & Roses, Jimi Hendrix & Motörhead are not available in the following countries:Azerbaijan, China, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey and Ukraine.
Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man) and Scarface can only be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.
|Microgaming||Australia, Belguim, Denmark, France, Italy, Singapore, Spain, South Africa, UK, USA|
|Quickspin||Cuba, Czech Republic, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, India, Iran, Iraq, Korea, Libya, Macao, Myanmar, Northern Mariana Islands, Philippines, Sudan, United States Of America, Virgin Islands, U.S., Zimbabwe|
|Tain||American Samoa, Bulgaria, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Greece, Iran, Ireland, Italy, Portugal, Romania, Russia, Spain, UK, USA, United States Minor Outlying Islands, Virgin Islands, Vitnam|
|iSoftBet||Afghanistan, Antigua and Barbuda, Belgium, China, Cuba, Cyprus, France and its territories, Hong Kong, Iran, Iraq, Israel, Kahnawake, Libya, Macau, Malaysia, Netherlands Antilles, Republic of Serbia, Romania, Singapore, Sudan, Syria, the Philippines, the USA and its territories and the United Kingdom.|
|Merkur||Afghanistan, Algeria, American Samoa, Angola, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brunei, Burundi, Cambodia, Canada, Cayman Islands, China (People's Republic of), Christmas Island, Cocos Island, Colombia, Congo (Republic of the), Cook Islands, Cote D’Ivoire (Ivory Coast), Cuba, Czech Republic, Denmark, Dominica, Ecuador, Egypt, Eritrea, Ethiopia, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Germany, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guyana, Haiti, Heard and McDonald Island, Holy See (Vatican City), Honduras, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Japan, Jordan, Kenya, Korea (North), Korea (South), Kuwait, Kyrgyzstan, Lao People’s Democratic Republic, Lebanon, Liberia, Libya, Macao, Malawi, Malaysia, Marshall Islands, Martinique, Mayotte, Micronesia, Mongolia, Mozambique, Myanmar / Burma, Namibia, Nauru, Netherlands, New Caledoni, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Pakistan, Palestinian Territories, Palestinian Territory, Panama, Papua New Guinea, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of China (ROC) / Taiwan, Reunion, Russia, Rwanda, Saint Barthelemy, Saint Kitts & Nevis, Saint Martin, Saint Pierre and Miquelon, Sao Tome and Principe, Saudi Arabia, Sierra Leone, Singapore, Slovakia, Somalia, Spain, Sri Lanka, St Pierre & Miquelon, St Vincent & Grenadine, Sudan, Suriname, Switzerland, Syrian Arab Republic, Tajikistan, Tanzania, Thailand, Timor-Leste, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Uganda, United Kingdom, United States of America, United States Minor Outlying Islands, US Minor Islands, Uzbekistan, Venezuela, Vietnam, Virgin Islands (US), Wallis Futuna, Yemen Republic of Zaire|
|Alternar||Netherlands, and the United States Of America|